Coral Reef Resort & Spa, Havelock

Viel Raum für Verbesserungen. Unter Berücksichtigung der erhobenen Gebühren ist der Service gelinde gesagt schlampig, die Gegensprechanlage funktionierte nicht, das WLAN ist erbärmlich, da an öffentlichen Orten wie der Rezeption, im Restaurant usw. kein WLAN verfügbar ist, das Essen ist unterdurchschnittlich und das Frühstücksangebot ist unterdurchschnittlich Was, gelinde gesagt, das Bessere ist, plus 15 Minuten Wartezeit auf eine Nachfüllung, wobei der Koch nicht weiß, was Eier mit der Sonnenseite nach oben bedeuten (sehr seltsam). Insgesamt mag es zwar Absicht geben, aber mangelnde Professionalität und Schulung und Orientierung des Personals können zu einem Rückgang der Auslastung führen, da wiederholte Besuche möglicherweise überhaupt nicht stattfinden und Empfehlungen andere von der Wahl dieses Ortes abhalten können.

What a fantastic experience at CRR! The room, the private beach, the pool side bar/ dinning space were amazing! Overall the property has a great vibe. Can’t wait to be back during the peak season to experience the other activities which are not currently active (mangrove exploration etc).

Thankfully - the island and the property have enough to offer that in spite of all the team's missteps, we had a great weekend. If you're scuba diving (or otherwise looking to spend most of your time outside the resort) I'm sure you'll be okay. Unfortunately we had a lot of trouble with the service from the hotel management and poorly trained staff. 1. When we checked in, our room still had sand everywhere. In the 5 days we were there, housekeeping didn't get our room properly cleaned even once. Many days they entirely forgot. If they did, they did a really shoddy job (only doing the bed, not replacing the towels or anything in the bathroom. Not cleaning sand in the rooms. Not taking away dishes). 2. At the restaurants - they never got my partners order right even once in the 5 days we were there. Orders came incorrectly and/or over 45 minutes late. One morning we came to the cafe that opened at 11 am. We sat there until 11:20 before someone took our order. Seems the chef only came by 11:30, our first order came by 12:15 pm. And again, my partners order never came. This was a pretty standard experience for our days there. 3. Airport pickup/drop off was really sloppy. For the pickup, I think 4 different drivers contacted me about my airport information. Ultimately, the contact information they provided wasn't even the driver at the airport it was some other guy. Who also wasn't waiting for us - we had to call him and wait. For the drop off, the hotel was really not on the ball about arranging the full trip for us. We had to be be all of over them - especially for the Port blair jetty to airport piece. The hotel thinks that they're done after arranging a ride to the Havelok jetty from the hotel (i.e. calling the 1 driver they have on staff). 4. Finally - incredibly hard to get in touch with any hotel leadership or management. 90% of the staff there are trainees with less than a year of experience. If you want to speak to the hotel manager, you'll need 30+ hours of notice and have to stubbornly wait at the reception in order to get seen. After speaking with other staff on the island, it seems the resort has a reputation for poor management.

1 pro and many cons. Pros: 1. The ambiance and facilities are magnificent with private beach, 2 pools etc. But given the cost it was expected. Cons: 1. The staff is not at all capable to handle the guests requests. They are just inexperienced. 2. The sliders to the room were without locks. Could be opened from both sides. When requested for maintenance staff, One person appeared but then disappeared for a full day. When complained again, another person came after 24 hrs but at least the provided the keys. 3. Requested for room cleaning, but when we came back, it was not done and no one was available to clean at night. 4. The food was not at all worth the hotel. 4. When we checked in there were no towels, no mats etc. had to specifically request them. Not sure how they prepared the room.

The swimming pool and rooms are top notch. Sanjay the hotel manager definitely did a great job connecting with his customers, making sure that the chef understands our nut allergy for one of our family. The spa at the hotel was a great experience, Sourpe and Uma did a great job on providing couples Therapeutic massage, highly recommended. Keep up the great work. Furthermore, I think more conservation efforts need to conducted to keep the coral reef intact , it will be sad if the corals dies away due to plastic pollution and lack of education in looking after the beautiful corals and fish in the ocean.

Horrible experience. 0 cleanliness - left over food was rotting outside our room on the first night. Extremely foul smell the entire night. 0 privacy - housekeeping staff will enter your room at any time of the day with the master key, even if you are inside. Was traumatized by this. Faulty appliances, electric switches etc. - my room blacked out for 1 hour and we had to move to another room. As a result, we stayed in 3 different rooms for 3 nights. Felt like a complete mad ***. On top of it, management declined for any monetary resolution for these blunders. They offered room upgrades, which were equally / more terrible than the previous ones. Thanks and hope to not visit again. I have given up on this hotel and its staff completely. Thank you for wasting my hard earned money.